Mark Shepherd performs an extraordinary service for the parents of babies who are still born, or who die soon after birth. He visits them...
Pippa and Grace were only 16 when their fathers died. They didn't know each other at the time but met through the counselling offered...
Things not to say to the bereaved: 'Think of all the memories', 'You were lucky to have him', 'She wouldn't want you to cry'...