We mark National Grief Awareness Week with a look behind the scenes at Mortlake Crematorium and find out exactly what happens to our loved...
Things not to say to the bereaved: 'Think of all the memories', 'You were lucky to have him', 'She wouldn't want you to cry'...
Dr Bill Webster - Grief Counsellor, and author and founder of The Grief Journey - is on tour in the UK at the moment...